Posts tagged with "room"

Quality of Sleep is Significant Opportunity for North American Hotels

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Fewer Than 30% of Hotel Guests Experience “Better Than Expected” Night’s Sleep Forget the minibar, sleek lobby and mints on the pillow. If hotels really want to build loyalty and delight their customers with stand-out lodging experiences, they need to focus on the bed. According to the J.D. Power 2019 North America Hotel Guest Satisfaction […]

The Hotel Concord Receives AAA’s Four Diamond Rating

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Just 6.3 percent of more than 27,000 AAA Inspected & Approved hotels receive the prestigious rating The Hotel Concord, the Capital City’s newest boutique hotel, has received the coveted AAA Four Diamond designation. Opened in August 2018,  The Hotel Concord  is honored with this prestigious designation in its first year in operation. “From its inception, […]