Posts tagged with "J. Roderick Public Relations"

Wireless carriers are confronting increased competition

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Wireless carriers are confronting increased competition for device sales from third-party ecommerce sites, according to the J.D. Power 2019 U.S. Wireless Purchase Experience Full-Service Performance StudySM—Volume 2 and the J.D. Power 2019 U.S. Wireless Purchase Experience Non-Contract Performance StudySM—Volume 2. Specifically, the percentage of device purchases made via carriers’ websites and overall level of customer […]

Quality of Sleep is Significant Opportunity for North American Hotels

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Fewer Than 30% of Hotel Guests Experience “Better Than Expected” Night’s Sleep Forget the minibar, sleek lobby and mints on the pillow. If hotels really want to build loyalty and delight their customers with stand-out lodging experiences, they need to focus on the bed. According to the J.D. Power 2019 North America Hotel Guest Satisfaction […]