Posts tagged with "customer satisfaction"

illustration by Alex Bogdan for use by 360 Magazine

Best CBD Oil for Pain: Top Brands in 2021

Cannabidiol (CBD) oil is obtained from cannabis plants. The natural cannabis molecule has been popular for decades, and since pain has increased the death rate, globally, everyone is looking for a solution from CBD products. The pain is brought about after a long day in school, at work, or through workouts. But this should not […]

Business woman article illustration by Kaelen Felix for 360 Magazine

Ask Better Questions

Advice from a Researcher on How to Make Research Your Business’s Superpower By: Kirsten Lee Hill, PHD. When I talk to people about research, the first thing I notice is that almost everyone is doing research–they just don’t call it that. Put simply, research is creating an intentional plan to answer a question you have, […]

TV2 illustration by Rita Azar for 360 Magazine

Brightback Reveals Shift in Subscription Economy

New Data Shows Permanent Turning Point for Subscription Services Industry Post-Pandemic and Strong Link Between Customer Satisfaction and Online Cancelation Flow. Brightback released its State of Industry (SOI) report today, which revealed that 86% of respondents say they anticipate maintaining or even increasing their number of subscriptions over the course of 2021. Additional results include: […]

As Airline Satisfaction Climbs to Record Highs, Line Blurs Between Low-Cost and Traditional Carriers, J.D. Power Finds

Alaska Airlines Ranks Highest among Traditional Carriers for 12th Consecutive Year; JetBlue Airways and Southwest Airlines Tie for Highest Rank among Low-Cost Carriers Is this the golden age of air travel? According to the J.D. Power 2019 North America Airline Satisfaction Study, SM a combination of newer planes, better ticket value and improved customer touchpoints have […]

Autonomous Cars

Ready or Not, Autonomous Cars are Coming: We are well past the point of autonomous vehicles being a fad. With several production cars around the world already coming from the factory with partial automation features, manufacturers, ride sharing companies, and rental car companies are in an all-out race to lead innovation in autonomous vehicle technology. That […]