Cannabidiol (CBD) oil is obtained from cannabis plants. The natural cannabis molecule has been popular for decades, and since pain has increased the death rate, globally, everyone is looking for a solution from CBD products. The pain is brought about after a long day in school, at work, or through workouts. But this should not […]
Posts tagged with "customer satisfaction"
Ask Better Questions
Advice from a Researcher on How to Make Research Your Business’s Superpower By: Kirsten Lee Hill, PHD. When I talk to people about research, the first thing I notice is that almost everyone is doing research–they just don’t call it that. Put simply, research is creating an intentional plan to answer a question you have, […]
Brightback Reveals Shift in Subscription Economy
New Data Shows Permanent Turning Point for Subscription Services Industry Post-Pandemic and Strong Link Between Customer Satisfaction and Online Cancelation Flow. Brightback released its State of Industry (SOI) report today, which revealed that 86% of respondents say they anticipate maintaining or even increasing their number of subscriptions over the course of 2021. Additional results include: […]
As Airline Satisfaction Climbs to Record Highs, Line Blurs Between Low-Cost and Traditional Carriers, J.D. Power Finds
Alaska Airlines Ranks Highest among Traditional Carriers for 12th Consecutive Year; JetBlue Airways and Southwest Airlines Tie for Highest Rank among Low-Cost Carriers Is this the golden age of air travel? According to the J.D. Power 2019 North America Airline Satisfaction Study, SM a combination of newer planes, better ticket value and improved customer touchpoints have […]
Autonomous Cars
Ready or Not, Autonomous Cars are Coming: We are well past the point of autonomous vehicles being a fad. With several production cars around the world already coming from the factory with partial automation features, manufacturers, ride sharing companies, and rental car companies are in an all-out race to lead innovation in autonomous vehicle technology. That […]