Posts tagged with "customer retention solution"

TV2 illustration by Rita Azar for 360 Magazine

Brightback Reveals Shift in Subscription Economy

New Data Shows Permanent Turning Point for Subscription Services Industry Post-Pandemic and Strong Link Between Customer Satisfaction and Online Cancelation Flow. Brightback released its State of Industry (SOI) report today, which revealed that 86% of respondents say they anticipate maintaining or even increasing their number of subscriptions over the course of 2021. Additional results include: […]