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Dinorah Cantú-Pedraza is an innovator in the world of tech. Joining the new NGLCC Chamber of Commerce in Mexico, Dino has had an established career shifting the way that people around the world communicate.
While attending the NGLCC Conference 2022 in Las Vegas, 360 MAGAZINE’s President Vaughn Lowery had the chance to chat with Dino.
As the CEO of fábrica de bots, the business conducts a variety of services that include the use of chat bots to enhance instant messaging platforms. Striving to provide connections for businesses and their customers, Dino shed light on the functionality of the WhatsApp platform for corporate enterprises. Committed to simplifying communication tactics for both parties, their main focus is to “make people’s lives simpler.”
WhatsApp allows people around the world communicate for varying services. As around 86% of Mexico already use the platform, Dino aims to continue to expand fábrica de bots internationally.
The firm works primarily with civil society organizations, something that Dino has been passionate about for her entire career. She traveled to New York in 2012 where she attended NYU Robert F. Wagner School of Public Service, obtaining an MPA in Public and Nonprofit Management and Policy.
Working in New York for around seven years, Dino continued her career at NYU’s Governance Laboratory conducting work “dedicated to deepening our understanding of how to govern more effectively and legitimately through technology.”
Continuing to innovate and change the world of tech, Dino wants to continue to help other civil organizations expand their services via WhatsApp. “We’re very focused on that, our slogan is ‘changing the world one bot at a time.’”
Dino continued, stating, “And if we can do something to make our lives easier, and there’s a lot of space for improvement in term of services, […] we should do it, but we should do it intentionally.”
Article by: McKinley Franklin
