Tourism has been halted globally by the development of the coronavirus pandemic. The sharp reduction in domestic and international flights have derailed the travel sector and the hotel industry bears the brunt of this downward trajectory. However, Israel’s largest luxury hotel chain, Dan Hotels, has remained persistent in its effort to serve its guests through this time. The company’s CEO Ronen Nissenbaum explains, “We have been working hard during this period to ensure our guests return to the highest level of safety and comfort, and we have developed a detailed health protocol, covering all areas of the hotels and all meeting the strict guidelines set out by the Israel Ministry of Health.”
Dan Hotels’ premier property in Tel Aviv, The Dan Tel Aviv, has remained open throughout the pandemic while Dan Caesarea and Dan Eilat will also be opening over the next week. The rest of the chain’s 17 luxury properties will open their doors within the next couple months after a disinfection and cleaning process. Dan Hotels hope to hit their target to reopen all locations between the months of July and August. The chain has also developed an innovative app named ‘App to Dan’ which will allow guests to perform various actions during their stay without making physical contact with hotel staff.
The gyms, pools, entertainment venues, the Danyland Clubs, and synagogues will be fully sanitized to assure safety of the patrons. Certain activities for the guest children in the properties will be held outdoors. Breakfasts at the Dan Hotels, an integral element of the luxury of the stay, will remain as buffets, however guests will be shielded from the food by a transparent partition and hotel staff will be wearing gloves and face masks to fill the guest’s plates. Dan Hotels is pursuing its objective of providing accommodations of high luxury even in these testing times. It is imperative that the leading chain maintains its high standards to serve patrons in a safe way during their stay.